Managed Live Chat

We’ve partnered with Melu to help our clients get more leads, sales, and conversions, improve their online customer services and achieve a greater visitor experience.

How can this service help you get more business?

  • ‘Being there’ for visitors 24/7: 90% of businesses aren’t online to assist their visitors, so having human-operated live chat makes them stand out from most other sites in the Google results.
  • Quick and easy: so many visitors won’t call, so live chat lets them start a conversation quickly and easily.
  • Lead generation: When a visitor wants to enquire about a service, we can either take their details and promise a callback from the client or book them in for a call/video/meeting via services like Calendly.
  • Increased sales: visitors often add items to the basket but hesitate because they need more information before they checkout. Live chat helps reduce basket abandonment and increase online sales.
  • Better customer service: Many existing clients use live chat to ask questions or request further services. Why? Because it’s the most convenient way for them at that moment, which leads to…
  • Convenience: live chat shows you care about the visitor’s experience and are happy to communicate with them in the ways that suit them most. Most businesses focus their websites on what’s best for them, not those visiting them!
  • ROI: all our clients get more back in sales/leads than they pay for our service.
How Melu works

All new websites come with a free one-month trial of Melu.

Try Melu for yourself

Ready to Grow Your Business?

Are you ready to take your business to the next level? Contact the Trill team today, or better yet, book an online meeting so that we can understand your goals and provide you with a detailed proposal.

GET STARTED